FAQs
When will my order be shipped?
Orders are processed within 1–3 business days. You'll receive a tracking number via email once your order has been dispatched.
How long does delivery take?
Delivery typically takes 8–12 business days after shipping. Total delivery time is usually 9–15 business days.
How can I track my order?
You can track your order using the tracking link sent to your email. Or visit our Track Your Order page.
Do you offer free shipping?
Yes! We proudly offer free standard shipping on all orders — no minimum purchase required.
Can I cancel or change my order?
If your order hasn’t been shipped yet, please contact us as soon as possible at info@evesia.store. Once dispatched, we cannot make changes or cancel the order.
What if I received a damaged or incorrect item?
Please contact us immediately with photos of the damaged or incorrect item. We’ll arrange a replacement or refund as quickly as possible.
How can I contact customer support?
You can reach us at info@evesia.store or call +44 7456 646780 during our business hours: Monday to Friday, 7:00 AM – 3:00 PM.