Privacy Policy

Last updated: May 12, 2025

This Privacy Policy describes how Evesia ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://evesia.store/ (the "Site") or otherwise engage with our services (the "Services").

Please read this policy carefully to understand how we protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted here with an updated “Last updated” date.

Information We Collect

1. Information You Provide Directly

Name, email address, phone number, shipping and billing addresses
Order details and payment confirmations
Account information such as usernames and passwords
Messages sent to our customer service

2. Information Collected Automatically

We use cookies and similar technologies to collect information like:

Device and browser details
IP address and network information
Usage behavior on our website
Cart activity (including for abandoned checkout SMS reminders)

3. Information from Third Parties

We may receive your information from:

Our platform provider Shopify
Payment processors (card/bank data, billing info)
Marketing tools (via cookies or pixels)
Analytics and tracking services

How We Use Your Information

Order fulfillment and account management
Customer support and service improvements
Marketing and advertising (with your consent)
Fraud prevention and site security
Legal compliance and contract enforcement

If you're located in the EEA, we rely on legal grounds such as legitimate interest (Art. 6(1)(f) GDPR), contract necessity (Art. 6(1)(b)), or your consent (Art. 6(1)(a)).

Cookies

Cookies help us improve your experience, remember preferences, and analyze traffic. You can disable cookies in your browser settings, but this may affect site functionality.

For full details, visit Shopify’s Cookie Policy.

How We Share Your Information

We may share your data with:

Service providers (shipping, payments, hosting, customer support)
Marketing partners (only with your consent)
Affiliates within our corporate group
Legal authorities when required
In case of a merger, sale, or business transfer

We do not sell or disclose sensitive personal data without your consent.

SMS Marketing & Consent

If you opt-in to receive SMS updates, we may send you messages related to:

Orders and delivery
Cart reminders
Promotions and reviews

Your SMS data is shared only with partners essential to delivering these messages. You can unsubscribe anytime.

Third-Party Links

Our website may include links to other websites not operated by us. We are not responsible for their privacy practices or content. Please review their policies before sharing your data.

Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect data from children. If you believe a child has provided us information, contact us to request deletion.

Data Security & Retention

We implement technical and organizational security measures to protect your data. However, no system is entirely secure.

We retain your data as long as needed for:

Account management
Legal compliance
Resolving disputes
Business operations

Your Rights

Depending on your location, your rights may include:

Access to your personal data
Correction of inaccurate data
Deletion of data we hold
Portability (transfer) of your data
Opt-out of marketing or data sharing
Restrict or object to certain processing
Withdraw consent at any time
Appeal if your request is denied

To exercise these rights, contact us via the information below. We may need to verify your identity before processing your request.

We do not discriminate based on the exercise of your rights.

International Transfers

Your data may be processed outside your country of residence. For transfers out of the UK or EU, we use Standard Contractual Clauses or similar safeguards.

Complaints

If you have any concerns, please contact us directly. If you're not satisfied with our response, you may lodge a complaint with your local data protection authority.